Introduction

100% Chiropractic Murfreesboro ("we," "us," or "our"), operated by 100 Percent Chiropractic Nashville Two, is committed to protecting the privacy of our patients, website visitors, and anyone who interacts with our services. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website at https://www.100chiromurfreesboro.com, submit a form, communicate with us by phone or text message, or use any of our services.

By using our website or providing your personal information, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of personal information:

Information you provide directly:

• Full name

• Phone number

• Email address

• Mailing address

• Health-related information you share through forms, intake documents, or during appointments

• Insurance information when applicable

• Any other information you voluntarily submit through our website forms, chat widgets, or direct communications

Information collected automatically:

• IP address

• Browser type and version

• Device type

• Pages visited on our website

• Date and time of your visit

• Referring website or source

• Cookies and similar tracking technologies (see "Cookies" section below)

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and appointment requests

• To schedule and manage your chiropractic appointments

• To send appointment confirmations, reminders, and follow-up communications via phone call, email, or text message (SMS)

• To provide customer support and respond to questions

• To process insurance claims and verify benefits when applicable

• To improve our website, services, and patient experience

• To comply with legal obligations

• To send service-related communications about your care

We do not use your information for promotional or marketing purposes unless you have provided explicit consent.

SMS/Text Messaging

When you submit a form on our website, contact us through our chat widget, or otherwise provide your phone number and consent to receive text messages, you agree to receive SMS/text messages from 100% Chiropractic Murfreesboro (100 Percent Chiropractic Nashville Two) related to your inquiry, appointment scheduling, appointment reminders, and follow-up care communications.

Key details about our text messaging:

• Message frequency varies based on your interactions and appointment schedule

• Message and data rates may apply depending on your mobile carrier and plan

• Consent is not a condition of purchasing any service or receiving care

• You may opt out at any time by replying STOP to any text message

• For help, reply HELP to any text message or contact us at (629) 238-0564 or [email protected]

We do not sell, rent, share, or trade your phone number or SMS consent information with any third parties for marketing purposes. Your phone number and messaging data will only be used as described in this Privacy Policy.

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information with:

• Service providers who assist us with appointment scheduling, website hosting, customer relationship management, analytics, and communications (including SMS delivery). These providers are contractually obligated to use your information only for the services they provide to us.

• Insurance carriers and billing processors when you authorize us to process claims or verify benefits on your behalf.

• Legal authorities when required by law, regulation, or legal process, or to protect our rights, safety, or property.

• Business transfers in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar tracking technologies to:

• Analyze website traffic and usage patterns

• Improve website functionality and user experience

• Measure the effectiveness of our advertising campaigns

You may disable cookies through your browser settings, though some website features may not function properly without them.

We may use third-party analytics and advertising tools, including but not limited to Google Analytics, Google Ads, and Meta (Facebook) Pixel. These tools may collect anonymous usage data in accordance with their own privacy policies.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Patient health information is retained in accordance with applicable healthcare record retention laws. When your information is no longer needed, we will securely delete or anonymize it.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you

• Correction: Request that we correct inaccurate or incomplete information

• Deletion: Request that we delete your personal information, subject to legal retention requirements

• Opt-out of SMS: Reply STOP to any text message at any time

• Opt-out of email: Use the unsubscribe link in any email communication

To exercise any of these rights, please contact us at [email protected] or (629) 238-0564.

Children's Privacy

Our services are not directed to individuals under the age of 18 without parental or guardian consent. We do not knowingly collect personal information from children under 18 without such consent. If we become aware that we have collected information from a child under 18 without proper consent, we will take steps to delete that information promptly.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website or services after any changes constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

100% Chiropractic Murfreesboro Operated by 100 Percent Chiropractic Nashville Two 2805 Old Fort Pkwy D, Murfreesboro, TN 37128 Phone: (629) 238-0564 Email: [email protected] Website: https://www.100chiromurfreesboro.com